How We Work
Starting from the moment of your request and throughout the project we direct all energy and efforts to be your reliable partner. We ensure transparent communication and timely updates at every stage. Our commitment to excellence guarantees that your needs are met with the highest standards.
Our Mission and Values
Customer-Centric Approach
We place our clients at the heart of everything we do, striving to exceed the expectations and build long-lasting partnerships. As the service provider, we aim at developing top-quality solutions for a reasonable price for our customers. We are dedicated to understanding your unique needs, so you can always count on our help, advice, as well as respect for your resources, both temporary and monetary.
Focus on Result, Not Process
Our goal is to design the most effective system within your budget and deliver your product on time. For this, we suggest Agile methodologies, several different types of contracts, and our own products, Webix and DHTMLX, to speed up the development process and meet your requirements. We prioritize delivering tangible results that align with your business objectives, ensuring that every project adds significant value to your organization.
Deep Study Over Impulsive Acting
You can expect a thorough analysis of your company structure, business processes, and planned results from our Business Analysts. We examine framing documents, current software systems, and technical surroundings to determine the ways to improve business processes, increase productivity, and hit KPIs target levels.
Working Flexibility
We believe in the power of teamwork and collaboration, both within our organization and with our clients, to achieve shared goals. Regardless of your location, we will have a minimum of 2 hours up to full working time overlap with your team. It ensures seamless communication and timely feedback, which enhances project efficiency and reduces delays.
Intellectual Property Protection
The legal jurisdiction of the NDA and contract is always your country, which gives you an insurance that your intellectual property is safeguarded against unauthorized use or infringement at most. Our team is trained to handle sensitive information with the utmost care and professionalism. Additionally, we regularly review and update our policies to stay compliant with the latest legal standards and best practices.
Commitment to Continuous Improvement
We are committed to continuous improvement and excellence in every aspect of our work, from project execution to customer service. Our team consistently seeks out new knowledge and skills to stay ahead in the industry. We set high standards for ourselves and strive to exceed them in every project. By fostering a culture of excellence, we ensure that our clients receive the best possible outcomes and experiences.
Software Development Methodologies We Use
At XB Software, we employ a range of proven Agile and non-Agile methodologies to ensure that your solutions are delivered efficiently, on time, and to the highest standards. Our primary methodologies include Disciplined Agile Delivery (DAD), Kanban, and Waterfall.
Disciplined Agile Delivery
Kanban
Waterfall
How We Help During Full-Cycle Development Process
The work on the project is divided into several phases that can be repeatable depending on the solution and used methodologies. All the steps are approved by the customer.
Discovery phase
Development phase
Testing phase
Deployment phase
Maintenance phase
Discovery phase
Discovery phase is the initial stage of a software project, which helps to define its goals, scope, and limitations. This phase is perfect for analyzing the information related to the project and understanding the target audience of the future software product. The Discovery phase is performed either remotely or by the client to fully immerse the team into the process and find out all requirements for the future system.
To have a clear picture of what a project should represent, different specialists that have experience in their particular areas are involved:
Business Analyst (BA)
Our BA will determine the main goal of the project and facilitate communication between stakeholders and the development team to ensure everyone is aligned.
UI/UX Designers
In compliance with your requirements, our UI/UX designers can develop a prototype to evaluate the visual components of the project before creating actual UI elements.
Technical Specialist
Our professionals will evaluate the technical aspects of the proposed solution and will offer the appropriate technologies, platforms, and tools to ensure the software aligns with your goals .
Project Manager (PM)
Our certified Project Managers align processes and documentation with PMI standards to ensure all stakeholders are satisfied and the project executed efficiently.
The discovery phase deliverables may include the following:
1
Software Requirement Specification (SRS)
2
Preliminary Prototype
3
Development Plan and Estimates
Software Requirement Specification (SRS)
The SRS document contains a detailed description of your future product, which tech stack will be used for the development process, the array of features the software will possess, and what architecture it will have.
Preliminary Prototype
A customer gains the preliminary prototype, which helps to get the insight of how the future project will look, its interface, and how it’s supposed to work before starting the software development process.
Development Plan and Estimates
All the deliverables, milestones, and estimates will be documented in the Scope of work (SOW) in the final project specification. You’ll have a clear picture of responsibilities and how the development process will go.
Development phase
During the Development phase of the software development process, the focus shifts to building the actual product. Based on the specification and design requirements, the process is divided into short sprints, and the team decides on the front-end and back-end technologies.
Coding
Our development team writes the code based on the design documents and specifications, translating them into functional software components.
Unit Testing
Each component or module of the software is tested individually to ensure it works correctly and to identify and fix bugs early in the development process.
Integration
Different modules and components are integrated to form a complete system, ensuring that all parts of the software work together seamlessly.
Code Reviews
Peer reviews of the code are conducted to ensure quality, consistency, and adherence to coding standards.
Testing phase
The quality system analysis includes checking the correct functioning of the software, the absence of technical and logical errors, usability testing, load testing, etc. The key tasks include:
Preparation and Test Environment Setup
The testing environment is prepared, which includes configuring hardware and software, setting up test servers, and ensuring all necessary tools are available.
Test Execution
Our Quality Assurance Engineers execute the test cases and document the results. Any defects or issues identified are logged for further analysis and resolution.
Defect Reporting and Tracking
Defects found during testing are reported, tracked, and managed using a defect tracking system. QA specialists work closely with developers to ensure issues are resolved.
Important!
Development and Testing phases are usually performed simultaneously on each milestone, while the team continues to write a specification for the next one. The development goes on taking into account the results of the previous stage, new ideas, and desires. This is how all milestones are successfully implemented.
Deployment phase
When all modules are ready, a team of a PM, BA, Developer, DevOps specialist, and a Team Lead work on the deployment of the system on the customer’s environment. The team configures, customizes, performs tests, teaches users, and achieves stable system operation.
Maintenance phase
This is the quality guarantee and customer support period, and our goal here is to ensure you have the most efficient and smooth operation with your system. The main aim of the maintenance stage is to improve the usability of the launched software by fixing problems detected during its use and adding new functionality.
Project Management Process
1
Initiation & Conception
- Define project goals
- Create project brief
- Create a business case
- Draw up a list of stakeholders
2
Planning
- Project scope & budget
- Deadlines
- Team roles
- Communication plan
- Milestones
3
Launch & Execution
- Budget management
- Resource planning
- Status reports
- Risk management
4
Monitoring & Control
- Project goals
- Quality of deliverables
- Team performance
5
Project Closure
- Retrospective meeting
- Project closure report
Types of Contracts We Offer
Fixed Price
A pricing model where the project cost is agreed upon in advance and remains unchanged throughout the entire lifecycle. It is suitable for projects with clearly defined requirements and limited changes.
Outstaffing
When choosing our outstaffing services (IT outsourcing services, dedicated developers team, IT staff augmentation services), you add our specialists to your team to implement your project, which helps reduce business costs. Payment is made at a fixed rate.
- The contract type is chosen depending on the amount of work, availability of documentation, your wishes, uniqueness of the request, and understanding of the requirements for functionality.
- Work is usually divided into 2-4-week sprints and begins with the signing of an agreement by email.
- We guarantee you information privacy from a third party and offer to sign the NDA.
- You pay only for accepted results.
After the job is done, the whole warranty period and the bug-fixing procedure are at our own expense.
Time & Materials
The cost is based on the time and resources spent, with the client paying for the actual hours worked and resources used. This model offers flexibility for projects with changing requirements or an uncertain scope of work.
This approach involves a set budget for the project with some flexibility in the scope of work. The project team can adjust the scope within the allocated budget to accommodate necessary changes.
What Our Clients Say
They’re an organization that obviously works with a lot of clients and manages a lot of projects, but we feel like we are truly supported by them.
Olga Cann
Co-Founder, PR Research Firm
XB software customized a Gantt visualization for our company. I found XB software to be extremely reliable, competent and committed during our collaboration.
Helmut Gebelein
Product manager MES, DE software control GmbH
XB Software exceeded expectations and delivered cutting-edge solutions. Despite the time difference, their technical expertise, top-notch output, and efficiency contributed to project success.
Anthony Howell
Owner, IT Services Company
They have project managers, coders, web designers, people to help with software testing, etc. and the experience has been great.
David Gutman
Assistant Professor, Emory University Hospital
XB Software did an amazing job providing an excellent javascript framework, and great developers.
Abhishek Sharma
Technical Delivery Manager, Henry Ford Health System
They provided enough time to discuss the requirements, developed according to the specification and kept a weekly communication with our company.
Souheil Karam
Co-Founder, ChameleonPLM
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