Mobile Testing Services - XB Software

Mobile Testing Services

mobile testing

Today mobile devices play a very significant role. It’s difficult to imagine a modern person without a smartphone. And it’s not a surprise, as a device combines so many necessary functions of a landline phone, alarm clock, camera, etc.

The number of mobile users is growing steadily and with it the number using mobile applications. 

The Need for Mobile Applications

A smartphone and Internet access are always at hand, which is why the application is an easy way to convey information to the consumer of the product.

Mobile applications are used to call a taxi, deliver food, shopping, payments, health, education, and recreation. Service providers, sellers, and intermediaries all strive to be closer to their customers. 

Mobile market is characterized by fierce competition (more than 1000 new applications appear in the App Store every day!) And to stand out from the crowd of millions of mobile solutions, you must ensure that the quality, usability, and security of your product not only meet users expectations but also superior to them. 

Why Mobile App Testing is Important

According to statistics, 53% of users uninstall the application as soon as they face bugs, and will never install this one once again. It means that all the effort, time and money spent on development were in vain. For the same reason, after the first use of the application, almost 40% of customers are lost. How not to get into this alarming percentage? 

The solution lies in testing mobile applications and providing the client with a high-quality and reliable application. Testing is vital for detecting software crashes and bugs. It’s one of the key aspects to pay your attention to. Ignoring quality control and testing will not only not help you save money, but it will also negatively affect your reputation. This, in turn, may lead to your market share reduction. Because of the fierce competition in the market, it’s much harder to return a dissatisfied user than to gain one’s trust for the first time. 

Mobile Market Diversity

Mobile applications are designed for various gadgets produced by different companies (Apple, Samsung, Lenovo, Xiaomi, Sony, Nokia, etc.). Different devices work on different operating systems (Android, iOS, Windows). The more platforms and operating systems supported, the more combinations you need to test.

Moreover, OS vendors are constantly releasing updated software, which forces developers to respond to changes. There are many options, so how to understand what devices to test? How to cover as many of them as possible and at the same time release the application quickly and efficiently?

Mobile Application Testing Platforms

We offer you 3 options for a testing environment:

  • real devices
  • emulators
  • cloud platform

Testing on real devices is the most reliable approach that provides the highest accuracy of results. When choosing a device, it is important to include in the list not only the most popular of them, but also test the application on screens of different sizes and in different operating systems. The choice can also be based on an analysis of the geographical location of the target audience, features of the platform or device, such as fitness bracelets. Emulators are special tools designed to simulate the behavior of real devices and operating systems. 

The advent of cloud testing allows you to get web access to a large set of devices for testing mobile applications.

Features of testing on mobile devices

The combination of many functions by mobile devices leads to the need for additional functional testing of these features, in addition to functional testing of the application. The main function for which mobile phones were once developed is making calls, so the application should not block communication.

Proper testing of installation and application removal is necessary for positive user experience. When installing or uninstalling, the application should not affect other applications on the device or personal information stored there. Processing of updates is one more important point. If the application requires updating, the user should receive a notification. Currently, mobile device users take the possibility of connecting to the Internet for granted. However, the Internet connection is not always smooth and seamless. Testing should check how the application processes conditions such as an intermittent connection, transition (Wi-Fi – 3G / 4G) on the go and connection loss, operation at different data transfer speeds. 

Many applications run in the background, even when the user tries to close them. This function, apart from discharging the battery, additionally loads the system. It must be checked that there is no additional heating and discharge of the device, and the application in the background does not interfere with the other apps and works stably.

Non-functional mobile apps testing

Knowledge of mobile application testing types and their functions can help organize and plan software development. 

Functional testing focuses on the main purpose of the application and ensures its proper operation.

Usability testing tests an app for usability simplicity and intuitiveness. This type of testing is more art than science and requires qualified usability professionals who reflect the real users and customers of the application.

Compatibility testing is a type of non-functional testing that is critical because it ensures that a mobile application runs on a variety of operating systems, multiple devices, and network environments.

Performance testing is necessary to understand how well a mobile application functions under a certain workload. It is important to make sure that your application does not malfunction.

80% of users uninstall the application because of security, and this is a key reason why this testing shouldn’t be skipped. Many applications request user personal information. If yours is not an exception, guarantee of confidentiality, the app’s authenticity and integrity are a must. This type of testing also makes sure that updates are uninterrupted and error-free.

Installation testing is used to verify the installation and removal of the mobile application.

For better end-user understanding, cultural and geographic aspects the audience must be considered when conducting localization testing. Consumers typically skip applications in which graphical or user interface elements are not consistent with their culture, language, or device availability. To ensure the availability and suitability of the application in a wide variety of markets it’s important to consider many things from translating into several languages to converting into local currency and complying with local regulations and legal requirements. 

Testing mobile applications is a complex process.

For most applications, manual testing is used to ensure that the final product really works as intended. However, to achieve an efficient, flexible and fast process, you should turn to automation. Automated testing, performed simultaneously and in parallel with manual tests, will provide you with the quality and speed of releasing the best products.

The benefits of mobile apps testing

What does our client get as a result? A smoothly working product without bugs, a report on the work done, guaranteed usability of UI / UX, increasing customer loyalty, satisfied users and, as a result, higher incomes. Collaborating with QA service providers is a wise decision that helps you grow your business.